Guide to KwiqPass Backoffice for Event Organizers

Accessing Backoffice: #

  1. Visit backoffice.kwiqpass.com.
  2. Log in using the provided credentials.

Event Creation: #

  1. Navigate to “Create Event” on the dashboard.
  2. Fill in the event details:
    • Category: Select the event category (e.g., conference, sports).
    • Event Name: Ensure accuracy and clarity.
    • Date: Manually input the event date (e.g., “Feb 23rd, 2024”).
    • Time: Specify the event start time.
    • District: Currently supports Belize jurisdiction.
    • Ticket Logo Upload: Utilize a full black logo without padding for optimal thermal printing.
    • Flyer Upload: Upload a 1:1 ratio image (<1MB) for event standardization.
    • Banner Upload: 600x200px banner (<1MB) for consistent event branding.

Ticket Type Creation: #

  1. Go to “Ticket Type” and click “New Type.”
  2. Select the event and name the ticket type (e.g., Early Bird, VIP).
  3. Set the price and choose “Yes” for “Show on App” if applicable.

Ticket Sales: #

  1. Navigate to “Tickets” and click “New Sale.”
  2. Choose the event, ticket type, quantity, and add a note if needed.
  3. Optionally, enter the buyer’s email for the MyPass feature.
  4. Finalize the sale. Print tickets or return to make more sales.

Sales Reports: #

  1. In the “Tickets” tab, find the “Reports” button.
  2. Access real-time reports on ticket sales, entries, and other crucial metrics.

User Management: #

  1. To add users, go to “User” and click “Create New User.”
  2. Select the role as an “Employee” for entrance scanning.
  3. A unique 6-digit code is generated for mobile app use as an entrance scanner.

Additional Support: #

  • For any inquiries or assistance, reach out through the provided support channels.

Thank you for choosing KwiqPass for your event management needs!

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